***Rates are subject to change without notice. Rates reflected are base only. Additional fees and taxes may apply.
Guest will be in default by material breach and will NOT be entitled to reimbursement for ANY advance rent payment UNLESS premises are re-rented. Guest shall send written notice to Agent. 25% of rental rate or a $100.00 non-refundable administrative fee (whichever is greater) is charged for canceling a reservation.
If Premises are re-rented, a refund of advance rent will be made less 25% of rental rate or a $100.00 non-refundable administrative fee (whichever is greater) including any state or county mandated taxes. Agent will try to re-rent to minimize losses.
If a MANDATORY EVACUATION is issued you MUST vacate your unit. If you CHOOSE to leave during a VOLUNTARY EVACUATION there will be NO REFUND. Tenant will be entitled to a refund of the prorated rent for each night that Tenant is unable to occupy the Premises because of the order. HOWEVER, Tenant will not be entitled to a refund if, prior to taking possession of the Premises Tenant refused insurance offered by Agent that would have compensated the Tenant for losses or damages resulting from loss of use of the Premises due to a Mandatory Evacuation Order.
A $85.00 non-refundable fee is required with each change to a Vacation Rental Confirmation and/or Contract.
Check-in at the Palm Air Realty office (1009 N Lake Park Blvd. Suite C4) before going to any rental location.
CHECK-IN is after 4:00 PM. Please call the office to report ANY problem with your unit within 1 HOUR of check-in.
LATE arrival? NO PROBLEM. We have after hours packets available in our lock box for those guests checking in late.
CHECK OUT is 10:00 AM sharp. Please Follow your Departure Checklist located in your unit.
RETURN PARKING PASSES & KEYS to the Palm Air Realty Office (1009 N Lake Park Blvd Suite C4) by 10:30 am
Trip Cancellation & Travel Insurance is available for 7% to cover medical and travel related incidences (can be bought up to 30 days prior to your arrival date) Rental Guardian Insurance.
· Modern Voyage Travel Protection – (877) 409-3953
· Trip Hedge – (877) 317-3472
· Royal Adventure – (888) 933-1115
· Berkshire Hathaway Travel Protection – (844) 716-8413
· Global Holiday Travel Protection – (866) 914-5333
Reservations made less than 30 days prior to check-in require full payment at the time of reservation. We offer nightly options by calling 910-458-5269. Visa, MasterCard, Discover , American Express or certified payment is accepted. Certified payment must be expressed overnight Palm Air Realty, 133 N Fort Fisher Blvd., Kure Beach, NC 28449. The Vacation Rental Agreement may be sent to you via FAX or EMAIL and returned via FAX or EMAIL to expedite the completion of your reservation.
Ash trays are provided for “outdoor” smoking. Empty ash trays and butts in outside receptacles. Any evidence of smoking in the unit will result in a charge of $250.00 fine and is cause for immediate eviction and forfeit of all rents paid. STRICTLY ENFORCED
Family groups only. No sororities, fraternities, prom groups, etc. You will be asked to vacate immediately if you misrepresent yourself or others in your group. No refund will be given if you are asked to vacate the premises.
Every effort has been made to ensure that any written information contained in brochures and/or on our website is accurate. Prices are subject to change. We cannot be responsible for errors, omissions or a late change in pricing.